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Welcome to Training MK Ltd, an established Business Skills & Computer Training provider based in Milton Keynes, Bucks

With over 50 years combined experience, we deliver business skills & computer training in Milton Keynes and across the UK, to some of the country’s top companies, offering a wide range of tailored solutions.  Courses start from £375 (+VAT) for up to 8 delegates.  From IT training and coaching to e-learning and online courses, you can be assured of an efficient, professional and cost-effective service. Contact us now to discuss your requirements.

FAQs

image of faq training mk

Here’s a list of Training MK’s FAQs (frequently asked questions).  If you have any other queries, please contact us so we can provide all the information you need. We regular add questions to the FAQs section of our website. 

What are the course timings?

Generally, Training MK courses start at 0930 and finish at 1630. This allows for a short break in the morning and afternoon, and a lunch break of up to an hour. for your delegates.  However, Training MK are flexible and can offer alternative course timings, whether that’s starting earlier or later, or having  shorter breaks.  Just ask!

Do we have to cover only the topics on the Training MK course outline?

This is a common FAQ. The course outline is a guide only, and covers the most popular topics for the level of training. The topics also fit into the timings of a standard training day. But, if you have specific topics you need to cover, we can customise the outline to suit you. The most important thing is that you get exactly what you want from the day. 

What if we need more than one subject to be trained, for example, Word and Excel?

We can break the course into two half day modules.  So, you can pick the topics you need for the morning, and the same for the afternoon. Whatever works best for you.  However, what we can’t do is fit a full day of training into a half day… we will be able to advise you of what can be covered to accommodate your request. 

We have a training room we can use, but no PC’s or laptops for everybody. Can you help?

Yes, we can provide laptops at an additional cost if required.  This is £35 (plus VAT) per laptop, which we will bring with us on the day and set up for your delegates.  

What about if we don’t have a training room? 

That’s not a problem. Training MK can find a venue convenient to your location at an additional cost, plus equipment.  

Can Training MK help with deciding on what course level we should choose? 

This is another FAQ.  We can help with that by providing a form to ask your employees to complete.  We will gather information about the skills they already have, and what they still need. Then, we can recommend the level to attend.  Or, a customised outline if required.

We are upgrading to a new system, can Training MK help us?

Yes! We have been involved in many upgrades, and also the installation of new, bespoke systems.  We’ve designed courses and training materials, offered floor walking and support, facilitated workshops… ask us for more details, we’d love to help! 

Do you offer e-learning? 

Training MK has designed many e-learning solutions for organisations, from compliance and information security,  to bespoke software training.  Contact us for a no-obligation discussion and see how we can help you. 

Any other FAQs?

If you have any other frequently asked questions for Training MK, please let us know so we can help you with your training decisions, and also so that we can add the question to our page to help others.  Thank you!

Privacy Policy

Here is the Training MK Privacy Policy.  We take the protection of data very seriously and only obtain the personal information we absolutely need, and keep it for no longer than necessary,

Who we are

Training MK Ltd is a Business Skills and Computer Training Provider based in Milton Keynes, Bucks.

Our Company Number is: 07090965 | Our VAT Registration Number is: 144 0493 30

Our website address is: http://trainingmk.co.uk.

We can be contacted by email: info@trainingmk.co.uk and by phone: 0330 2211079

What personal data we collect and why we collect it

Contact forms

If you complete details using our Contact Form, we will collect that information in order to respond to your query.  The data is then deleted in line with our Retention Policies outlined below. We do not use any information submitted through the contact form for marketing purposes.  The Legal Basis for collecting data through the contact form is ‘Consent’.

Cookies

This website does not use cookies.  Should cookies be added , the Privacy and Cookie policies will be updated immediately.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Outside of this website, we may collect Personal Information.  If you are a supplier of services to Training MK Ltd, or are a customer that we work with, we share your data with Intuit Quickbooks  in order to send invoices, pay bills, create statements and provide accounting information to the relevant professional services.  Intuit Quickbooks privacy policy can be found here: https://quickbooks.intuit.com/uk/privacy-policy/

How long we retain your data

If you use our contact form to send a message, we will retain that data until 6 months from responding to you.

If you have provided your information in order for us to fulfil a service to you (e.g. customer, supplier etc) we will retain that data for 7 years after our last transaction/service supplied. This is to ensure compliance with any matter relating to a financial relationship.

What rights you have over your data

If you have provided Training MK Ltd with your personal information,  you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. This is known as a Subject Access Request (SAR). You can also request that we erase any personal data we hold about you (a Right to Erasure). This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Training MK Ltd does not send your data outside of the EU. Should we need to do so in the future, we will first obtain your authority and will only send it outside of the EU for processing if you agree to us doing so.

Who to contact about your Personal Information at Training MK Ltd

Should you have any queries relating to the processing of your personal information, or would like to obtain a copy of any data that we hold about you, please contact: Penny Mayhew : T 03302211079  e: penny@trainingmk.co.uk

How we protect your data

We take the protection of your data very seriously. At Training MK Ltd, we have the following security measures in place:

Training MK Ltd have an Information Security Policy in place; We regularly review our Information Security Policy and, where  necessary, make improvements; Password access  via each application is maintained; Personal Data is not sent in the body of an email but, should it be absolutely necessary, is encrypted; We understand the confidentiality, integrity and availability of the personal data we process; we ensure that any ‘contractor’ we use also implements technical and organisational measures; All staff at Training MK Ltd are trained to ensure compliance with Data Protection regulation (i.e. Data Protection Act 2018, incl GDPR, Computer Misuse Act); Risk assessments have been undetaken to establish areas where a potential breach, or risk, could occur and the necessary action has been taken.

What data breach procedures we have in place

All systems are monitored continuously in order to check for risks to personal data, loss of data, loss of service etc. If a breach, or potential breach, is found, it is reported immediately to the person responsible for Data Protection (details above) and the necessary action is taken. This may include reporting to the ICO as per GDPR requirements. Data Processors are aware of their obligations under the GDPR and Data Protection Act 2018 to notify Training MK Ltd of a breach and action is taken as necessary.

A data breach, or potential data breach, is logged accordingly and investigated in order to a) protect data b) inform the necessary authorities c) if necessary, inform the data subject(s) involved d) to ensure measures are put in place to prevent the incident from arising again.

What third parties we receive data from

We do not receive data from any third parties at Training MK Ltd

What automated decision making and/or profiling we do with user data

We do not use any automated decision making and/or profiling at Training MK Ltd

For further information about your rights as a Data Subject, our role as a Data Controller/Processor and any other questions regarding your Personal Information, please visit the ICO website.

Contact Training MK